Privacy Policy
Terms and Conditions
Best Sports Agency recommends a careful reading of the Terms and Conditions below. By accessing and using this Website, you declare that you have read, understand and accept the Terms and Conditions presented, without the need for any subsequent act or consent.
Access to and use of other Best Sports Agency platforms are likewise governed by these Terms and Conditions to the extent applicable and with the respective adaptations.
The Terms and Conditions may be changed at any time, considering that the changes take effect as of the date of their update on the website. Your subsequent access to and use of the website or platforms will be treated as an unmistakable sign that you have read, understood and accepted the new changes to the Terms and Conditions.
Privacy Policy
Best Sports Agency is committed to respecting the privacy of users of this website.
For this reason, the following Privacy Policy has been created to properly inform users about how the website operates and how their personal information is treated.
Changes to the Privacy Policy
Any changes to our Privacy Policy that occur after your active submission of personal data and that affect the purposes for which you provided it can be reviewed on this page.
Personal Data
"Personal data" is considered any information related to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or indirectly, especially by reference to an identifier, such as a name, an identification number, location data, electronic identifiers, or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Data Collection and Processing Controller
References in this Privacy Policy to Best Sports Agency, we, us, or our refer to the single-member limited company under the name ESTUFA D' LETRAS – UNIPESSOAL LDA., located at Rua do Bom Sucesso, No. 66, Ground Floor, in the union of Lordelo do Ouro and Massarelos parishes, (4150 – 147), Porto municipality, registered with the Commercial Registry Office under the number / NIPC 516 891 006, with a share capital of €2,500.00 (two thousand five hundred Euros), which is, for the purposes of applicable legislation, responsible for the collection and processing of data.
Retention of Personal Information
In accordance with the General Data Protection Regulation of the European Union (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, and Law No. 58/2019 of August 8, ensuring the implementation of the GDPR in the domestic legal order, all personal data provided will be subject to computerized processing and will be in our possession.
After collecting the personal information you voluntarily provided to us, we will keep it until we receive other instructions from you, or for the minimum period necessary for the purposes that prompted its collection or processing, or for the time allowed by the National Data Protection Commission.
The retention of this information allows us to continue providing you with uninterrupted personalized services.
Any user can freely choose whether or not to provide any individualized personal information.
By providing your personal data, you authorize the collection, use, and disclosure of the data between Best Sports Agency and its subsidiary companies in accordance with the rules defined here, notably not using information about users that has been provided by them without their authorization, except for the purposes for which it is intended.
User Rights Regarding Data
In accordance with the provisions of the General Data Protection Regulation and the respective implementing law, the data subject can, at any time, exercise their right to access personal data concerning them, to have it corrected or deleted, to restrict the processing of their data, and to data portability when technically feasible.
The data subject may also object to the processing or withdraw their previously given consent at any time.
The withdrawal of consent does not affect the lawfulness of the processing based on consent given before its withdrawal.
How to Exercise Your Rights
To exercise your rights, the data subject should send a request to the following email contact: bestsports@bestsportsagency.com.
Any form on this site allows for registration in the newsletter database in accordance with the principles mentioned in this section.
Security and use of information
Best Sports Agency commits itself to ensure the privacy of its website visitors on the Internet. In addition to guaranteeing the confidentiality and absolute secrecy of the data to which we have access, we commit our selves to use it within the strict purpose for which it was collected, never allowing the sale, rental or availability to any third party of any personal data sent by our website users
Best Sports Agency respects the most correct and effective practices in the field of security and protection of personal data, ensuring all measures are taken accordingly to the current technical knowledge to prevent loss, misuse, alteration, illegal intrusion or removal of personal data. Still, it is important to note that no method of communication or electronic storage is totally safe, for that reason we cannot guarantee that they will not be viewed by third parties.
Cookies Policy
Cookies used on our website serve to improve its performance and your experience as a user. Cookies are small text files stored on your device that collect information about the device and its user experience.
This information is used to record visits and statistics about user activity on the website.
Holders of this domain do not use the information contained in these files for commercial purposes with third parties, nor do the cookies store data that may be used for marketing purposes.
By browsing this website, you are consenting to the use and storage of cookies on your device. Most browsers automatically accept cookies. You can prevent them from being stored on your device by setting your browser to not accept cookies. Cookies stored on your device can be deleted at any time.
What is the purpose of cookies?
Cookies help you get the most out of our websites, they help determine the usefulness, interest, and the number of uses of websites, allowing for faster and more efficient browsing, thus eliminating the need to repeatedly enter the website's information.
What types of cookies do we use?
Essential Cookies
They allow browsing the website and the use of your applications, also allowing access to safe areas of the website. Without these cookies, the services you have requested can not be provided.
Analytical Cookies
They are used to analyse how users use the website and monitor its performance. This allows us to provide a high-quality experience by customizing our offer and quickly identifying and correcting any problems that are identified. These cookies are used only for the purpose of statistical creation and analysis, without ever collecting personal information.
Functionality Cookies
They uphold user preferences about using the website, so you do not need to re-configure the website each time you visit.
Third Party Cookies
Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.
Cookies can be:
Permanent – They remain stored, for a variable time, at the level of the browser in their access devices (pc, mobile, and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the interests of the user, allowing us to provide a more personalized service.
Session – These are temporary, remain in the cookies of your browser until you leave the website. The information obtained allows you to identify problems and provide a better browsing experience.
Cookie Management:
Some cookies are deleted as soon as you close the tab or browser (depending on which browser you use), others are renewed with each visit, and others are deleted after a period of time.
You can configure the devices and browsers you use to reject some or even all of the cookies. The most common method is by anonymous browsing.
Information about "Incognito Navigation" and Cookies management in the Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en
Information about "Incognito Navigation" and Cookies management in the Firefox browser
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Information about "Incognito Navigation" and Cookies management in the Safari browser:
https://www.apple.com/legal/privacy/pt/cookies/
Information about "Incognito Navigation" and Cookies management in the Internet Explorer browser:
https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
You can also get more information on how to handle cookies here:
https://www.aboutcookies.org/how-to-control-cookies/
To manage cookies in your Chrome browser:
https://support.google.com/chrome/answer/95647
To manage cookies in the Firefox browser:
https://support.mozilla.org/pt-PT/kb/ativar-e-desativar-cookies-que-os-websites-utiliza
To manage cookies in the Safari browser:
https://www.apple.com/legal/privacy/pt/cookies/
To manage cookies in the Internet Explorer browser:
https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
For information on how to delete cookies in other browsers:
https://www.aboutcookies.org/how-to-delete-cookies/
If you take the action of blocking or deleting cookies in this domain, you are restricting a significant portion of the features that are available that could lead to unexpected behaviour.For more information about cookies and their use, we suggest you check the following link:
To control the collection of information from third-party cookies, you can do so here:
http://www.youronlinechoices.com/
http://preferences-mgr.truste.com/
DNT (Do not track) is a standard that is not adopted by default by many third-party cookies. To see if your browser navigation is being monitored and change your settings, click here: https://allaboutdnt.com/
Cookies used:
Google Analytics
Duration: 2 years
Responsibility: Google Inc.
Reason for use: Session registration, page movement and interaction with content for statistical purposes
More information and opt-out: http://tools.google.com/dlpage/gaoptout
DoubleClick
Duration: 1 year
Responsibility: Google Inc.
Reason for use: Records user actions after interacting with ads for the purpose of measuring and adjusting advertising effectiveness (Used only by Google)
More information and opt-out: http://www.google.com/policies/technologies/cookies/
Facebook Pixel
Duration: 1 ano
Responsibility: Meta Platforms, Inc.
Reason for use: Allows to measure the effectiveness of Best Sports Agency's advertising by analyzing the actions performed on the website, ensuring that the ads are shown to the right people and measuring the results of the ads, understanding their impact and the actions triggered.
More information and opt-out: https://www.facebook.com/privacy/policies/cookies
Vimeo
Duration: Sessão
Responsibility: Vimeo, LLC
Reason for use: Cookies are used to store preferences on the videos.
This cookies are necessary if you want to watch Vimeo's videos on our website.
More information and opt-out: https://vimeo.com/privacy
Session ID
Duration: Session
Responsibility: Our own
Reason for use: Anonymous registration maintained during the session, from entering this site (websites) until it leaves, to memorize user preferences.
Cookie Consent
Duration: 1 year
Responsibility: Our own
Reason for use: It registers the consent of the user to our cookie policy.
Copyright and Intellectual Property
All data, trademarks and general content on this website, may be protected under the general terms of law by national and international intellectual property protection legislation. Reproduction for personal use is permitted, but its modifications, imitations, loans, leases, transmissions or the sale of any content on this website are prohibited.
All rights not expressly granted by us, are copyrighted. In this way, all texts, images, illustrations, photographs, publicity, trademarks and other elements of the content of the website may be protected by law, and any copy, reproduction, diffusion or transmission, use, modification, distribution or any other use, in whole or in part, whatever the means used, isn't allowed.
Exceptions to this prohibition are free uses authorized by law, namely the right of citation, provided that its origin is clearly identified.
You are authorized to use documents (such as Press Releases, Announcements and Reports and Accounts) from this website, provided that the copyright notice appears on all copies. The use of such documents shall be used exclusively for informational and non-commercial or personal purposes and shall not be copied or placed on any computer network or distributed in any other medium and that no changes are made to the documents. Violators will be prosecuted.
Although personal data provided to us is within the scope of our privacy policy, we understand that all information communicated via the internet (including suggestions, material or ideas) will be exclusively owned and used by us. Such information will not have to be treated by us as confidential.
Some parts of the website may contain images that are the copyright of their suppliers (such as image bank photos).
Any file that is made available for download from the website is copyrighted by the operator who provides the file. The terms of use of these files are established by the operator that makes them available, so we recommend you read them.
Hiperlinks
To facilitate accessibility, links to other websites will be added. If you choose to use the links to those websites, you should review and accept the rules of this website before using it. We can't guarantee its quality, nor do we assume any responsibility for the content or other functionalities of these websites.
The Company website will not take responsibility for the content or the theme of any other portals, including any website that was given access or been accessed through your portal.
Use and Risk
Neither Best Sports Agency nor any other party involved in the creation, production, maintenance or implementation of the website may be liable for any losses or damages in civil liability (including, without limitation, damages or loss of profits arising directly or indirectly from the correct or incorrect use of the website and its contents by the user, access to the computer and computer system of the user by third parties, viruses, etc.
While we are committed to the security of your website and to enforce the appropriate technical, physical and logical protection measures to ensure its protection, we do not guarantee or declare that the files available for download on the website are free from viruses, worms, Trojan horses, scripts, or any other code or program that contains destructive or harmful properties. The information contained on the website should be considered for its informative aspect. Although our efforts to keep the contents updated and reliable, they may be incorrect, outdated or have typographical errors, and may be changed at any time without prior notification. Therefore its use in decision making is not recommended.
Analyst Coverage
The information provided refers to recommendations issued by analysts accompanying the action of Best Sports Agency. Any opinions, estimates or forecasts made by these analysts do not represent our opinions, estimations or forecasts of our managers.
The availability of this information does not constitute a proposal, recommendation or suggestion of purchase, sale or maintenance of our shares. Thus, we do not guarantee that the information provided is permanently updated or that it contemplates all the existing opinions about the referred actions. Therefore, it should be kept in mind that any estimates or forecasts are, by definition, a perspective and, therefore, subject to risks, uncertainties, and changes.
We assume no responsibility for the accuracy of this information, nor is there any commitment to update it if you are not aware of any changes.
In any case, the information presented does not dispense a full analysis underlying the recommendations in question, the share price at the time of publication and the range of recommendations used by the institution. We are not responsible for any errors, inaccuracies or omissions contained in said analysts' opinions or for any acts that may be practiced based on these opinions.
Complaints
If you believe that the processing of your personal data constitutes a violation of the GDPR, you have the right to lodge a complaint with:
CNPD – Comissão Nacional de Proteção de Dados
Address: Avenida D. Carlos I, 134, 1st floor, 1200 – 651 Lisbon
Phone: (+351) 213 928 400
Fax: (+351) 213 976 832
Email: geral@cnpd.pt
RAL
Arbitration Center - Law 144/2015
Company not affiliated with an RAL entity (Resolução Alternativa de Litígios).
In the event of a dispute, the consumer may use an Alternative Dispute Resolution entity:
Centro de Informação, Medição e arbitragem de Conflitos de Consumo do Algarve
Geographical area covered: Faro district
E-mail: apoio@consumidoronline.pt
Web: http://www.consumidoronline.pt/
Phone: 289 823 135
Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Geographical area covered: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
E-mail: geral@centrodearbitragemdecoimbra.com
Web: http://www.centrodearbitragemdecoimbra.com
Phone: 239 821 690
Centro de Arbitragem de Conflitos de Consumo de Lisboa
Geographical area covered: Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
E-mail: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt
Web: http://www.centroarbitragemlisboa.pt
Phone: 218 80 70 30
Centro de Informação de Consumo e Arbitragem do Porto
Geographical area covered: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
E-mail: cicap@mail.telepac.pt
Web: http://www.cicap.pt
Phone: 22 550 83 49
Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Tribunal Arbitral
Geographical area covered: Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.
E-mail: triave@gmail.com
Web: http://www.triave.pt
Phone: 253 422 410
CIAB - Centro de Informação, Arbitragem e Conflitos do Consumo
Geographical area covered: Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho e Vila Verde.
Email: geral@ciab.pt
Web: http://www.ciab.pt
Phone: 253 617 604
Centro de Arbitragem de Conflitos de Consumo da Madeira
Email: centroarbitragem.sras@gov-madeira.pt
Web: http://www.srrh.gov-madeira.pt
Phone: 291 203 800
More information on consumer portal: www.consumidor.pt
Subject to prior agreement, ADR procedures are voluntary, so we reserve the right not to participate / join ADR procedures